Jaltest (29069) | CV | ATS Support
Warranty directly via AsTools
Warranty directly via AsTools
We handle warranty cases ourselves, quickly and without involving the manufacturer. Thanks to our own parts inventory and technical expertise, we can usually assist you immediately. Only in exceptional cases do we still send the product to the supplier.
2 years warranty on all products
2 years warranty on all products
All our products come with a 2-year factory warranty. This ensures you long-lasting quality and service.
Easy returns
Easy returns
You can easily request your return through your account. We will send you the return label by email. Return shipping costs are your responsibility.
Professional customer service
Professional customer service
Our experts are ready to help you quickly and professionally, both online and in our physical store. Questions? Feel free to contact us!
The Jaltest 29069 is the annual subscription to Jaltest ATS, Cojali's Advanced Technical Support service for workshops performing diagnostics on commercial vehicles. ATS is a support service, not software: you get a full year of access to Cojali's technicians via a hotline available on weekdays from 8:00 to 17:00 (GMT+1). We process your registration within one business day after your order, based on the serial number of your Jaltest Link.
ATS solves a different problem than a license: not coverage, but the fault you can't resolve on your own. You submit your question and receive technical documents by email, such as schematics and diagrams, complete with guidance on how to interpret them. You also get support with identifying, locating and interpreting faults on electrical, electronic and pneumatic systems, plus online assistance and online training sessions. You'll need a Jaltest device with an active diagnostic license to use it; the working language is English.
KEY BENEFITS
IMPORTANT NOTES
Applications and features
Jaltest ATS is Cojali's technical support service. You're not purchasing additional vehicle coverage, but rather one year of access to the experts who know diagnostics. This service is designed for commercial vehicle diagnostics.
What's included in your subscription
- Hotline on business days: From 8:00 to 17:00 (GMT+1) you can submit your questions to Cojali's technicians.
- Technical information via jaltest.com: Access to technical resources on Cojali's portal.
- Technical documents by email: Schematics, diagrams and other documents relevant to your inquiry.
- Guidance on those documents: Help interpreting the materials we send you.
- Fault diagnosis: Assistance in finding, locating and interpreting vehicle faults.
- Electrical, electronic and pneumatic systems: Support for all electronically controlled systems in a vehicle.
- Online support: Remote guidance for your technical questions.
- Online version presentations: Explanations of new software releases.
What it's for
- Commercial vehicles (CV): Tackling complex diagnostic challenges on commercial vehicles.
- Stuck on diagnostics: When you've hit a wall in your workshop.
- Measurement data and fault codes: Help interpreting what your diagnostic software is showing you.
- Faster repair times: Less trial-and-error, more targeted problem-solving.
What you'll need
ATS is a complement to your diagnostics, not a replacement. Here's the complete breakdown.
- Jaltest device with an active license: The Jaltest Link with an active Jaltest diagnostic license for commercial vehicles. Without that license, support has no foundation.
- ATS subscription (29069): This product. One year of access to Cojali's technical support.
- Serial number of your Jaltest Link: We process your registration using that number within one business day.
- English: The language of the hotline, documentation and online support.
- Renewal: The service automatically renews after one year unless you cancel in writing.
If you support more than one vehicle segment, there's a broader subscription: ATS for CV/HGV or multiple modules (70808004). For agriculture, internal transport, multi-purpose vehicles and marine applications, that's ATS for AGV, MHE, Multi-Purpose and Marine (70809004), and for driver assistance systems ATS for ADAS (29805).
What's included
- 1x Jaltest (29069) | ATS for CV | One-year technical support subscription, delivered digitally to your Jaltest Link serial number
Technical specifications
| Specification | Description |
|---|---|
| Brand | Jaltest (Cojali) |
| Reference Number | 29069 |
| Type | Support Service, Annual Subscription |
| Module | Jaltest ATS for Commercial Vehicles |
| Validity | One year |
| Activation | Processed by us, based on the serial number of the Jaltest Link, within 1 business day |
| Hotline | Business days from 8:00 AM to 5:00 PM (GMT+1) |
| Language | English |
| Required to Use | Jaltest device with an active diagnostic license for commercial vehicles |
| Renewal | Automatic; written cancellation required no later than 30 days before the end of the period |
| If Not Renewed | Support access will expire |
| Delivery | Digital, no physical shipment |
To ensure you always have access to the latest software updates and releases for your Jaltest device, it's important that you register the correct distributor.
Only the authorized distributor can perform new software installations and updates. When you designate us as your distributor, we can handle this for you and guarantee that your device stays current and runs smoothly.
How does it work?
-
Download and complete the change form
You can find the form as a PDF file here. -
Send us the completed form
You can easily do this by email to support@astools.eu. -
We'll take care of the rest
With the form, we can notify Jaltest of the change and officially register you as our customer.
