Jaltest (70803004) | OHW | ATS Support
Warranty directly via AsTools
Warranty directly via AsTools
We handle warranty cases ourselves, quickly and without involving the manufacturer. Thanks to our own parts inventory and technical expertise, we can usually assist you immediately. Only in exceptional cases do we still send the product to the supplier.
2 years warranty on all products
2 years warranty on all products
All our products come with a 2-year factory warranty. This ensures you long-lasting quality and service.
Easy returns
Easy returns
You can easily request your return through your account. We will send you the return label by email. Return shipping costs are your responsibility.
Professional customer service
Professional customer service
Our experts are ready to help you quickly and professionally, both online and in our physical store. Questions? Feel free to contact us!
The Jaltest 70803004 is the annual subscription to Jaltest ATS for off-highway equipment: One year of access to the technicians at Cojali, the people who developed the Jaltest diagnostic system itself. On earthmoving and construction machinery, a fault does not always produce a clear error code. Often the issue lies in the hydraulic system, where pressure, control flow and mechanical behaviour interact, and readings can only be interpreted correctly with reference to the schematic.
That is where ATS comes in. You present the issue via the hotline – weekdays from 08:00 to 17:00 (GMT+1), working language English – and receive support in reading schematics, in calibrations and measurements that are not working and in understanding fault messages that are unclear to you. What you need for your query is sent by e-mail: Manuals, technical data and repair reports, with explanation included. ATS is support, not software, so you will need an active diagnostic licence to use it.
KEY BENEFITS
POINTS TO NOTE
What is Jaltest ATS?
ATS stands for Advanced Technical Support: Cojali's technical support service for workshops using Jaltest. Whilst your licence determines which vehicles you can read, ATS determines who thinks along with you when reading the vehicle gives you no answer. It is designed for experienced technicians who can already go far and reach the point where the measurement and the schematic no longer explain each other.
Suitable for which workshops
Earthmoving and construction companies, equipment rental businesses and field service technicians who often work on location.
What it is not
- No additional coverage: ATS does not add vehicles, makes or systems to your software. For that you need a diagnostic licence or a module.
- Not a replacement for your licence: Without an active Jaltest diagnostic licence, the support has no foundation; you would be calling about software that is not running.
- The technicians do not work on your equipment: They advise, send documents and guide you through the steps. You perform the measurement, dismantling and repair yourself in the workshop.
What the technicians can help with
On equipment that often remains on site, what matters most is that you can quickly access the correct information. Below is where you can turn to ATS.
- Diagnosis on the equipment: Support as soon as the device is connected and you reach a standstill in the process.
- Known and unknown fault messages: Messages that appear during diagnosis and that you cannot identify.
- Calibrations and measurements: Problems in calibrating parameters and in measurement itself.
- Explaining schematics: Help in interpreting results, wiring diagrams and hydraulic systems.
- Documents sent to you: Manuals, technical data and repair reports relevant to your query.
- Locating faults: Support in finding, identifying and interpreting the fault, electrical, electronic, pneumatic and hydraulic.
- Dismantling and reassembly: Guidance in taking components apart and rebuilding them.
- Verifying the result: Tests to confirm afterwards that the repair has achieved the desired outcome.
- Online support: Remote guidance for your query, plus online presentations for new software versions.
A practical example
An excavator on the construction site with a hydraulic fault that produces no clear error code. You receive help in reading the hydraulic schematic and in the measurement sequence.
The seven editions
ATS is sold by module. The service is the same across all editions; the difference is what you can call on support for. You are now looking at the edition for Off-highway equipment (OHW).
| What the support covers | Reference |
|---|---|
| Commercial vehicles (CV) | 29069 |
| Off-highway equipment (OHW) (this product) | 70803004 |
| Agriculture and materials handling (AGV+MHE) | 70809004 |
| Materials handling (MHE) | 29806 |
| Multi-purpose vehicles (MPV) | 70807004 |
| Driver assistance systems (ADAS) | 29805 |
| All modules you are using | 70808004 |
What you need
ATS is a supplement to your diagnostic service, not a replacement for it. Below is the full structure.
- A Jaltest device with an active licence: The Jaltest Link with an active diagnostic licence. This is a requirement for ATS.
- The ATS subscription (70803004): This product. One year of access to Cojali technical support for off-highway equipment.
- Your Jaltest Link serial number: We process your registration against this number.
- English: The working language of the hotline, documentation and online support.
What's included
- 1x Jaltest (70803004) | OHW | ATS Support, a one-year subscription to Cojali technical support
- Duration: One year, from the date we process your registration
- Hotline access: Linked to your Jaltest Link serial number
- No physical shipment: Nothing is packaged or sent
How to reach support
From order to a technician on the line takes four steps. The serial number of your Jaltest Link is the only thing you need to find yourself.
- Provide the serial number: Include the serial number of your Jaltest Link in the notes field when you place your order; this is required.
- We register you: We process the registration against that serial number, usually within one working day of your order.
- Email confirmation: You'll hear from us once the subscription is active, with the support contact details included.
- Call if you get stuck: Keep your serial number, the machine details and what you've measured so far to hand; that helps the technician get to the root of the issue fastest.
Technical specifications
| Specification | Description |
|---|---|
| Brand | Jaltest (Cojali) |
| Reference number | 70803004 |
| Type | Support service, annual subscription |
| What the support covers | Off-highway equipment (OHW) |
| Duration | One year |
| Hotline | Weekdays 08:00 to 17:00 (GMT+1) |
| Working language | English |
| How to submit your query | Via the hotline; documentation sent by email |
| Required to use | A Jaltest device with an active diagnostic licence |
| Activation | By us, on your Jaltest Link serial number, within one business day |
| Serial number | Mandatory with order |
| Extension | Automatic; cancel in writing no later than thirty days before the end of the period |
| Upon cancellation | Support access is terminated |
| Delivery | Digital – no physical shipment |
To ensure you always have access to the latest software updates and releases for your Jaltest device, it's important that you register the correct distributor.
Only the authorized distributor can perform new software installations and updates. When you designate us as your distributor, we can handle this for you and guarantee that your device stays current and runs smoothly.
How does it work?
-
Download and complete the change form
You can find the form as a PDF file here. -
Send us the completed form
You can easily do this by email to support@astools.eu. -
We'll take care of the rest
With the form, we can notify Jaltest of the change and officially register you as our customer.
