Jaltest | SKU: 29069

Jaltest (29069) | CV | ATS Support

€1.099⁹⁵

License duration

1 year

Product variants

Serial number

Warranty handled directly by AsTools

We handle warranty cases ourselves, quickly and without the intervention of the manufacturer. Thanks to our own parts inventory and technical expertise, we can usually help you immediately. Only in exceptional cases do we still send the product to the supplier.

2 years warranty on all products

All our products come with a 2-year factory warranty. This way, you are assured of long-lasting quality and service.

Easy returns via Returnless

Returns are easy via Returnless. Register your return online and choose your own shipping method. Return costs are at your own expense.

Professional customer service

Our experts are ready to help you quickly and professionally, both online and in our physical store. Questions? Feel free to contact us!

The Jaltest (29069) ATS Support is a license that provides access for a duration of 1 year to the English-language Advanced Technical Support. This service is aimed at optimizing repair times in the workshop by offering direct support from technical specialists for complex diagnostic issues related to commercial vehicles (CV).

This license enables users of the Jaltest reader device to call for help in locating and interpreting faults, including electrical, electronic, and pneumatic problems. Without an active ATS Support license, there is no access to these direct support channels. After ordering, the activation of the license is usually processed within a period of 24 to 48 hours.

Applications and functionalities:

The Jaltest ATS Support license includes the following functionalities:

Technical support via hotline: Direct contact with technical specialists via a telephone hotline, available on working days.
Access to online technical information: Access to the technical database via the Jaltest website.
Technical documentation on request: Receipt of specific documents such as wiring diagrams and charts by email.
Interpretation assistance: Support in understanding and interpreting technical documents and diagnostic data.
Fault diagnosis support: Help in searching, locating, and determining the cause of electrical, electronic, and pneumatic faults.
Software updates and presentations: Access to online presentations about new software versions and their functionalities.

Scope of delivery:

1x Jaltest (29069) | CV | ATS Support (1 year)

Serial number information:

For the activation of the ATS Support license, the serial number of your Jaltest reader device is required. You must enter this serial number in the comments field during the ordering process. The serial number can be found in the following locations:

Device: The serial number (9 characters) is on the back of the Jaltest reader device.
Settings menu: The serial number can be found in the settings menu of the Jaltest software.
Packaging box: The serial number is listed on the original packaging box of the device.

How it works:

When you want to use the Advanced Technical Support, you can follow the process as follows:

Contact technical support via the indicated hotline or by email.
Provide the serial number of your Jaltest reader device, along with the relevant vehicle information and a detailed description of the fault.
A technical specialist from Jaltest analyzes the problem and offers targeted support. This may include providing technical documents, giving interpretation assistance, or going through diagnostic steps.
Apply the obtained information and instructions to complete the repair in the workshop.