You just got an OBDeleven with a credits code. You open the app, search for a field to enter that code, and find nothing at all. Don't worry: you're simply looking in the wrong place. A credits code isn't redeemed in the app — you redeem it through the web dashboard at obdeleven.com.
Quick answer: Credits are the balance you use to activate One-Click Apps on OBDeleven's PRO plan. You redeem a credits code via the web dashboard at obdeleven.com (Dashboard button in the top right), not in the app. Log in with the same account you use in the app, enter the code exactly on the "Activate your plan or Credits" page, and click Activate. After that, you'll see your balance in the app under More and your profile.
What are OBDeleven credits?
OBDeleven is a compact OBD2 Bluetooth adapter with a free app for iOS and Android. Beyond diagnostics, you can code your car with it, and the easiest way is through One-Click Apps: ready-made features you toggle on or off with a single tap, no coding knowledge required. Think of things like disabling start-stop by default, turning off the seatbelt chime, coming-home lighting, digital speed display in the cluster, or comfort blinking.
Whether you need credits depends on your plan:
FREE. Read and clear fault codes plus live data. No One-Click Apps, so no credits needed.
PRO. Everything from FREE plus manual coding, adaptations, SFD-unlock (VAG 2020+), and output tests. You activate One-Click Apps here with credits: each app costs a certain number of credits from your balance.
ULTIMATE. Everything from PRO plus unlimited One-Click Apps. You don't need credits here at all. The only difference between PRO and ULTIMATE is the One-Click Apps.
You can buy credits individually or get them in a bundle, like the PRO Pack with 100 credits. You'll receive a code by email that you redeem yourself.
Step-by-step guide: how to redeem a credits code
You can only redeem through OBDeleven's web dashboard, not in the app. Here's how:
- Go to obdeleven.com. Open the site in a regular browser on your laptop or phone.
- Click Dashboard in the top right. This opens OBDeleven's web dashboard.
- Log in with the same account you use in the app. This is the crucial step: the credits are added to whichever account you're logged into. If you use a different email address, your credits will end up on the wrong account.
- Open the "Activate your plan or Credits" page. This is where you enter codes for both credits and plan activations.
- Enter the code exactly. Copy the code letter for letter from the email and watch out for easily confused characters. If you copy the code, make sure no extra space got included.
- Click Activate. The code is verified and the balance is added to your account. Each code can only be redeemed once.
- Check your balance in the app. Open the OBDeleven app, go to More, and tap your profile. You'll see your credits there, ready to activate One-Click Apps.
Common mistakes when redeeming
Most issues with credits codes come down to three things:
Trying to enter the code in the app. The app has no input field for codes. This makes it seem like your code doesn't work, but you're just in the wrong place. You can only redeem through the web dashboard at obdeleven.com.
Logging in with a different account. A code can only be redeemed once and isn't transferable. If you redeem it on a different account than the one you use for the app, you'll never see the credits appear in the app. So check which email address is linked to your app before activating.
Losing the code or waiting too long. The code is sent by email and is valid for 1 year from purchase. Keep the email safe and redeem the code in time. Once it expires, it can't be used anymore.
Which package is right for you?
If you code occasionally, the PRO Pack with its included 100 credits will take you far. Want unlimited One-Click Apps without ever worrying about credits? Go for the ULTIMATE Pack. Want to start with just diagnostics? The standalone device is enough — you can always upgrade later. If you're unsure, check the official compatibility checker for your vehicle.
View the PRO Pack (+100 credits) →
View the ULTIMATE Pack →
View the OBDeleven 3 →Loose credits and plan licenses can be found in the OBDeleven collection. Want to learn more about reading and coding? Check out our other diagnostic device blogs.
Frequently asked questions
Can I redeem a credits code in the OBDeleven app?
No. Redemption is only available through the web dashboard at obdeleven.com (Dashboard button in the top right). Once activated, you'll see the credits in the app under More and your profile.
How long is a credits code valid for?
A code is valid for 1 year from purchase and can only be redeemed once. It's also non-transferable, so redeem it on the account you use with the app.
Do I need credits with the ULTIMATE plan?
No. ULTIMATE includes unlimited One-Click Apps, so credits aren't required. Credits are only relevant with the PRO plan.
Does an activation code for a plan (PRO or ULTIMATE) work the same way?
Yes. Plan activation codes are also redeemed through the same page in the web dashboard. The code is delivered by email and you log in with the same account as in the app.
Quick summary
• Credits are credit for One-Click Apps on the PRO plan; with ULTIMATE you don't need them.
• Redeem a credits code through the web dashboard at obdeleven.com, not in the app.
• Log in with the same account as in the app, enter the code exactly and click Activate.
• A code can only be redeemed once, is non-transferable and valid for 1 year from purchase.
• Check your balance afterwards in the app under More and your profile.