We handle warranty cases ourselves, quickly and without involving the manufacturer. Thanks to our own parts inventory and technical expertise, we can usually assist you immediately. Only in exceptional cases do we still send the product to the supplier.
All our products come with a 2-year factory warranty. This ensures you long-lasting quality and service.
You can easily request your return through your account. We will send you the return label by email. Return shipping costs are your responsibility.
Our experts are ready to help you quickly and professionally, both online and in our physical store. Questions? Feel free to contact us!
The Topdon Phoenix Max update licence extends your entitlement to software updates for the Phoenix Max with one year. The MDCI Prointerface supports J2534, DoIP, CAN FD, D-PDU and RP1210, and the device programmes control units online for Mercedes-Benz, BMW and the VAG group, and offline for Ford, Mazda and Opel. The Phoenix Max is the flagship model of the Phoenix range, a workshop diagnostic tool with a thirteen-inch display designed for the trolley or workbench, and all these functions draw from the same software file which is expanded with every update.
We will send you following your order a renewal card by email, typically within one working day. You enter the code from it into the update menu of the Phoenix Max, after which the new period begins. Be sure to provide the serial number of the device with your order, as this is mandatory. A renewal keeps the vehicle coverage, the topology map and the programming files with your order; online programming runs through the manufacturer's servers and only works whilst the licence is active.
The Phoenix Max software comprises far more than a simple vehicle list. Alongside the vehicle coverage included in the procedure files and the online services that the manufacturer assigns to it. Below you'll find what renewal means for each component.
The licence applies only to the device listed below.
Renewal requires minimal effort from you. Locate the serial number , provide it with your order and then follow these four steps.
| Specification | Description |
|---|---|
| Brand | Topdon |
| Type | Update licence (renewal) |
| Device compatibility | Topdon Phoenix Max |
| What the updates cover | Vehicle coverage, service functions, programming files and online services |
| Validity period | 1 year from activation |
| Activation | Using the code from the renewal card, in the update menu |
| Serial number | Mandatory with your order |
| Processing time | Typically within 1 working day |
| Delivery | Digitally by email, no shipping |
| Retrieve updates via | Wi-Fi connection on the device itself |
| After completion | Device continues to operate on the last installed version |
| Transferable | No, tied to a single serial number |
as I have become accustomed to or spoiled by now, the service and delivery are exceptional
fast delivery and top service
AsTools thanks again for your service!!
zoals ik inmiddels gewend of verwent ben is de service en levering
buitengewoon goed
snelle levering en top service
AsTools wederom bedankt voor jullie service !!
The Topdon Phoenix Max update licence extends your entitlement to software updates for the Phoenix Max with one year. The MDCI Prointerface supports J2534, DoIP, CAN FD, D-PDU and RP1210, and the device programmes control units online for Mercedes-Benz, BMW and the VAG group, and offline for Ford, Mazda and Opel. The Phoenix Max is the flagship model of the Phoenix range, a workshop diagnostic tool with a thirteen-inch display designed for the trolley or workbench, and all these functions draw from the same software file which is expanded with every update.
We will send you following your order a renewal card by email, typically within one working day. You enter the code from it into the update menu of the Phoenix Max, after which the new period begins. Be sure to provide the serial number of the device with your order, as this is mandatory. A renewal keeps the vehicle coverage, the topology map and the programming files with your order; online programming runs through the manufacturer's servers and only works whilst the licence is active.
The Phoenix Max software comprises far more than a simple vehicle list. Alongside the vehicle coverage included in the procedure files and the online services that the manufacturer assigns to it. Below you'll find what renewal means for each component.
The licence applies only to the device listed below.
Renewal requires minimal effort from you. Locate the serial number , provide it with your order and then follow these four steps.
| Specification | Description |
|---|---|
| Brand | Topdon |
| Type | Update licence (renewal) |
| Device compatibility | Topdon Phoenix Max |
| What the updates cover | Vehicle coverage, service functions, programming files and online services |
| Validity period | 1 year from activation |
| Activation | Using the code from the renewal card, in the update menu |
| Serial number | Mandatory with your order |
| Processing time | Typically within 1 working day |
| Delivery | Digitally by email, no shipping |
| Retrieve updates via | Wi-Fi connection on the device itself |
| After completion | Device continues to operate on the last installed version |
| Transferable | No, tied to a single serial number |
License Duration