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We handle warranty cases ourselves, quickly and without involving the manufacturer. Thanks to our own parts inventory and technical expertise, we can usually assist you immediately. Only in exceptional cases do we still send the product to the supplier.
All our products come with a 2-year factory warranty. This ensures you long-lasting quality and service.
You can easily request your return through your account. We will send you the return label by email. Return shipping costs are your responsibility.
Our experts are ready to help you quickly and professionally, both online and in our physical store. Questions? Feel free to contact us!
The OTOFIX EvoScan Ultra update licence extends your entitlement to software updates for the EvoScan Ultra with one year. The EvoScan Ultra is the most advanced diagnostic platform in the range, featuring the V1 Flash interface rather than the standard V1. This V1 Flash has its own Ethernet connection and operates wirelessly or via cable, with the manufacturer specifying that you use programming work the cable. As long as the licence is active, every new software version via the update menu on the device itself.
We link the licence to the serial number from your EvoScan Ultra and process that within one working day; you do not need to register anything yourself. A renewal gives you one year of access to the software updates for this device, including the vehicle coverage and the procedures contained within it. When the licence expires, the EvoScan Ultra continues to operate on the last installed version and reading, clearing and live data functions remain available on already supported vehicles, but new versions cannot be installed.
An active licence covers three components of the EvoScan Ultra. These are the vehicle coverage, the function files and the online services. Below is what a renewal provides and what occurs if you do not renew.
This update licence is valid exclusively for the device listed below.
From order to updated device takes four steps. The serial number is the only thing you need to locate yourself.
| Specification | Description |
|---|---|
| Brand | OTOFIX |
| Type | Update licence (renewal) |
| Compatible device | OTOFIX EvoScan Ultra |
| What the updates cover | Vehicle coverage and online services |
| Validity period | 1 year from activation |
| Activation | Automatic based on device serial number |
| Processing time | Typically within 1 working day |
| Delivery | Digital, no shipping |
| Retrieve updates via | Wi-Fi connection on the device itself |
| After expiry | Device continues to operate on the last installed version |
| Transferable | No, tied to a single serial number |
very fast.evryting ok thank you