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We handle warranty cases ourselves, quickly and without involving the manufacturer. Thanks to our own parts inventory and technical expertise, we can usually assist you immediately. Only in exceptional cases do we still send the product to the supplier.
All our products come with a 2-year factory warranty. This ensures you long-lasting quality and service.
You can easily request your return through your account. We will send you the return label by email. Return shipping costs are your responsibility.
Our experts are ready to help you quickly and professionally, both online and in our physical store. Questions? Feel free to contact us!
The OTOFIX D1 Pro update licence extends your entitlement to software updates for the D1 Pro with one year. What the D1 Pro can do is determined by the software, not the hardware. The device is a professional diagnostic tablet with a ten-inch screen and the V1 interface. The special functions perform component adaptation and variant coding, and on the immobiliser side the device can disable a lost key and programme a replacement key. An extension gives you one year's access to all new versions released during that period.
The licence is tied to the serial number of your D1 Pro, not to an account or a code; we establish that link for you, usually within one working day. A renewal maintains vehicle coverage, the coding and adaptation procedures and the TPMS programming within one working day. When the licence term expires, nothing changes on what is already installed on the device, but new software will no longer be added.
Three things on the D1 Pro are tied to the licence. The vehicle coverage determines which vehicles the device recognises, the function files determine what it can do with them, and the online services deliver external data.
This update licence is intended for the device listed below and no other model.
It takes four steps. Allow for some download time if you haven't updated for a year.
| Specification | Description |
|---|---|
| Brand | OTOFIX |
| Type | Update licence (renewal) |
| Device compatibility | OTOFIX D1 Pro |
| What the updates cover | Vehicle coverage, service functions, TPMS database and online services |
| Validity period | 1 year from activation |
| Activation | Automatic based on device serial number |
| Processing time | Typically within 1 working day |
| Delivery | Digital, no shipping |
| Retrieve updates via | Wi-Fi connection on the device itself |
| After completion | Device continues to operate on the last installed version |
| Transferable | No, tied to a single serial number |
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Snel en makkelijk geregeld, een dag later werkte het update al weer.