Jaltest (70807004) | Multi-Purpose Vehicles | ATS Support
Warranty directly via AsTools
Warranty directly via AsTools
We handle warranty cases ourselves, quickly and without involving the manufacturer. Thanks to our own parts inventory and technical expertise, we can usually assist you immediately. Only in exceptional cases do we still send the product to the supplier.
2 years warranty on all products
2 years warranty on all products
All our products come with a 2-year factory warranty. This ensures you long-lasting quality and service.
Easy returns
Easy returns
You can easily request your return through your account. We will send you the return label by email. Return shipping costs are your responsibility.
Professional customer service
Professional customer service
Our experts are ready to help you quickly and professionally, both online and in our physical store. Questions? Feel free to contact us!
The Jaltest 70807004 is a one-year subscription to Jaltest ATS for multi-purpose vehicles: A year's access to the technicians at Cojali, the people who created the Jaltest diagnostic system itself. Multi-purpose vehicles often feature custom-built systems with their own control units mounted on a standard chassis: street sweepers, vacuum tankers, municipal equipment. When you run diagnostics, you're reading data from two different worlds at once.
That's where ATS comes in. You submit your query via the hotline – weekdays from 08:00 to 17:00 (GMT+1), working language English – and receive assistance with reading wiring diagrams, with calibrations and measurements that aren't working, and with fault codes you can't interpret. Everything relevant to your question arrives by email: Manuals, technical data and repair reports, complete with explanations. ATS is support, not software, so you'll need an active diagnostic licence to use it.
KEY BENEFITS
POINTS TO NOTE
What is Jaltest ATS?
ATS stands for Advanced Technical Support: Cojali's technical support service for workshops using Jaltest. Whilst your licence determines which vehicles you can diagnose, ATS determines who advises you when the diagnostics don't give you the answer. It's designed for experienced technicians who can do most of the work themselves but hit a wall when measurements and schematics stop making sense together.
Suitable for which workshops
Municipal workshops and businesses with specialist equipment that doesn't fit into standard categories.
What it is not
- No additional coverage: ATS doesn't add vehicles, makes or systems to your software. For that, you need a diagnostic licence or a module.
- It doesn't replace your licence: Without an active Jaltest diagnostic licence, the support has nothing to work with; you'd be calling about software that isn't running.
- The technicians don't work on your vehicle: They advise, send documents and guide you through the steps. You do the measuring, dismantling and repairing yourself in the workshop.
What the technicians help with
With custom-built electronics, the question is often where to look. Below are the areas where ATS can help.
- Vehicle diagnostics: Support once the device is connected and you're stuck in the process.
- Known and unknown fault codes: Messages that appear during diagnostics and that you can't interpret.
- Calibrations and measurements: Problems with parameter calibration and measurement itself.
- Explaining diagrams: Help interpreting results, wiring diagrams and hydraulic systems.
- Receiving documents: Manuals, technical data and repair reports sent to match your query.
- Fault finding: Help locating, identifying and interpreting the fault – electrical, electronic, pneumatic and hydraulic.
- Disassembly and reassembly: Guidance on taking apart and rebuilding components.
- Verification: Tests to confirm afterwards that the repair has achieved the desired result.
- Remote support: Guidance at a distance for whatever issue you're facing, plus online briefings when new software versions are released.
A practical example
A street sweeper with a custom-built superstructure featuring its own control units. You submit your diagnostic data and receive help interpreting the measurements.
The seven options
ATS is sold by module. The service is the same across all options; the difference is what you can call on support for. You're currently looking at the option for Multi-purpose vehicles (MPV).
| What the support covers | Reference |
|---|---|
| Commercial vehicles (CV) | 29069 |
| Off-highway equipment (OHW) | 70803004 |
| Agriculture and materials handling (AGV+MHE) | 70809004 |
| Materials handling (MHE) | 29806 |
| Multi-purpose vehicles (MPV) (this product) | 70807004 |
| Driver assistance systems (ADAS) | 29805 |
| All modules you're currently using | 70808004 |
What you need
ATS is a complement to your diagnostic system, not a replacement. Below is the full breakdown.
- A Jaltest device with an active licence: The Jaltest Link with a current diagnostic licence. This is the requirement for ATS.
- The ATS subscription (70807004): This product. One year's access to Cojali technical support for multi-purpose vehicles.
- The serial number of your Jaltest Link: We process your registration using this number.
- English: The language used for the hotline, documentation and online support.
What's included
- 1x Jaltest (70807004) | Multi-Purpose Vehicles | ATS Support, a one-year subscription to Cojali technical support
- Duration: One year, from the date we process your registration
- Hotline access: Linked to the serial number of your Jaltest Link
- No physical shipment: Nothing is packaged or sent
How to reach support
From placing your order to speaking with a technician takes four steps. The serial number of your Jaltest Link is the only information you need to locate yourself.
- Provide the serial number: Include the serial number of your Jaltest Link in the notes field when you place your order; this is required.
- We register you: We process the registration using that serial number, typically within one working day of your order.
- Confirmation by email: You'll hear from us once the subscription is active, including the support contact details.
- Call if you get stuck: Have your serial number, vehicle details and your measurements to date ready; the technician will get to the root of the issue faster with this information.
Technical specifications
| Specification | Description |
|---|---|
| Brand | Jaltest (Cojali) |
| Reference number | 70807004 |
| Type | Support service, annual subscription |
| What the support covers | Multi-purpose vehicles (MPV) |
| Duration | One year |
| Hotline | Weekdays 08:00 to 17:00 (GMT+1) |
| Support language | English |
| How to submit your question | Via the hotline; documentation sent by email |
| Required to use | A Jaltest device with an active diagnostic licence |
| Activation | By us, on your Jaltest Link serial number, within one business day |
| Serial number | Mandatory with order |
| Extension | Automatic; written cancellation required no later than thirty days before the end of the period |
| On cancellation | Support access is terminated |
| Delivery | Digital – no physical shipment |
To ensure you always have access to the latest software updates and releases for your Jaltest device, it's important that you register the correct distributor.
Only the authorized distributor can perform new software installations and updates. When you designate us as your distributor, we can handle this for you and guarantee that your device stays current and runs smoothly.
How does it work?
-
Download and complete the change form
You can find the form as a PDF file here. -
Send us the completed form
You can easily do this by email to support@astools.eu. -
We'll take care of the rest
With the form, we can notify Jaltest of the change and officially register you as our customer.
